I been trying for 5 days and counting to cancel the subscription. I received 1 email requesting additional information which I provided.
I keep emailing every day and no response. I needed a dvd for a memorial service. This product doesn't work with FireFox. Had issues getting it to save until I deleted FireFox and installed Chrome.
I emailed them about the FireFox issue so they could add it to their troubleshooting list. I wonder how many other people have issues with this company. Thought they would be ok since they had an address in Virginia. Wish they had a phone number.
Now I'll have to spend time fighting with the credit card compnay. At this point, I say avoid them!!!!
Product or Service Mentioned: Smilebox Application Software Free Trial.
Reason of review: Problems with payment.
Preferred solution: Full refund.
I liked: Dvd, Loved the product when it worked.
I didn't like: Customer service and billing practices, Customer service is zero.