Not resolved
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

I been trying for 5 days and counting to cancel the subscription. I received 1 email requesting additional information which I provided.

I keep emailing every day and no response. I needed a dvd for a memorial service. This product doesn't work with FireFox. Had issues getting it to save until I deleted FireFox and installed Chrome.

I emailed them about the FireFox issue so they could add it to their troubleshooting list. I wonder how many other people have issues with this company. Thought they would be ok since they had an address in Virginia. Wish they had a phone number.

Now I'll have to spend time fighting with the credit card compnay. At this point, I say avoid them!!!!

Product or Service Mentioned: Smilebox Application Software Free Trial.

Reason of review: Problems with payment.

Preferred solution: Full refund.

I liked: Dvd, Loved the product when it worked.

I didn't like: Customer service and billing practices, Customer service is zero.

Company wrote 0 public responses to the review from Dec 19, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

I am not able to log in and cancel my account. No email response, no phone. But company is alive because they are taking money out of my account.


I have the same problem. Impossible to cancel. They charge my card every year.

You May Also Like