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Smilebox RIPP OFF - product not usable - shows only after purchase - no money back -
Smilebox RIPP OFF - product not usable - shows only after purchase - no money back -
I must WARN all of you that intend to use this product for an external slideshow, it is unusable. It is RIPP OFF. Sadly this shows only after you purchased it. 50 € for a program I can't use. - The slideshow exports on a CD it is not usable on a stick. If you need it...
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1.4
#1174554
Yes, I tried and they created an easy root to my Pay Pal account, but wouldn't accept password to my SmileBox account. This was my first big scam, and I am really poor. The nearly $50 they want to charge is nearly 10% of what I have to spend .If they don't let me out...
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#1161494
I heard it was free but not. I can't get back into the website using my email address ("not registered" even my password is no good) so I can't stop you from charging my credit card after the 7-days free trial period. I asked for help but have not heard back from you...
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1.0
I didn't like
  • No able to access using my email address
#1155158

Billed me when I cancelled my free subscription. Do not appreciate this. Now I've had to open a dispute. Clearly best not to use this company. Very frustrating to think one is using a free service and then be charged so much money. $47.88 USD. Unbelievable. This...
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#1154558
This company charged me $47.88 in August 2017 for a premium membership and never updated my account to reflect my payment or give me access to their service. It says I am still in free trial period but I cannot use their service and when I try to save any creations it...
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Anonymous
Meg

Big scam, did the same to me back in July.. I had cancelled before the trial end, but was charged 47.88 and after I spent an hour uploading pics for my slideshow, they disappe...

1.0
I didn't like
  • Stole my money
#1151924
I been trying for 5 days and counting to cancel the subscription. I received 1 email requesting additional information which I provided. I keep emailing every day and no response. I needed a dvd for a memorial service. This product doesn't work with FireFox. Had issues...
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2.2
I liked
  • Loved the product when it worked
  • Dvd
I didn't like
  • Customer service and billing practices
  • Customer service is zero
#1151389
I have been using Smilebox for over 6 years and never had a problem. This year I downloaded and created my slideshow Christmas card as usual, but now I can't send it. I keep getting a "fix connectivity issue". I have tried everything their website suggests to no avail....
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Anonymous
marielle Stowe

I wanted to try Smilebox but even though it invites us to use it free of charge as a try-out, they immediately request a credit card number.If they really want you to try it o...

Anonymous
Michael Mundy

Yes similar to the above..I have been using Smilebox for years and lately it has gone to the crap heap.. keep getting connectivity issues..why ??? I am not doing anything diff...

#1149295

I signed up with Smilebox about 04/11/17, I was unable to use the program as my content that was just a 4 pictures would not fit in the box, Smilebox has very little information on how to do, soon I became frustrated and decided it wasn't worth it, so I cancelled the...
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Anonymous
Regina ekmore

This is the most unprofessional company I have ever dealt with you refuse to stop charging and taking people's money for your unnecessary services and it should be illegal and...

1.0
I didn't like
  • Billing practices
  • Being charged one year later after cancelling account
#1090876
You will get billed on both your Pay Pal Account AND your Credit Card for a whoppping $230! I am in dispute through my credit card company for this predatory practice! Stay AWAY! You will be one more very unhappy consumers! You will be unable to access your billing...
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Smilebox
Smilebox
Smilebox Verified Representative

Hello, Smilebox offers only two types of membership subscription; annual for $47.88 and monthly for $6.99. We can be contacted easily by emailing support@smilebox.com and are ...

1.0
I liked
  • Loved the product when it worked
  • Very little
I didn't like
  • Fact that they stole from me
  • Charges with out notice
  • Customer service
#1084928
This company let's you create a "free slideshow." Once you take the time to create it, it prompts you to share it. When you go to share it, it will only let you do it by charging you $3.95 for a month's membership. Since you've taken the time to create the *** thing,...
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1.0
#1074468