Contact Smilebox Customer Service
Smilebox Phone Numbers and Emails
Customer Service Number:
-
(360) 797-5269
Customer Service:
-
(425) 881-9475
Smilebox Emails:
Customer Service
opt-out@smilebox.com
Opt-out of Marketing Emails
Contact Information
Smilebox Website:
Smilebox Help Center:
Corporate Office Address:
Smilebox, Inc.
1 World Trade, 77th Floor
New York,
New York
10007
United States
Other Info (opening hours):
Mailing Address:
Smilebox, Inc. C/O Perion Network Ltd.
General Counsel
26 HaRokmim Street, Azrieli Center 1
Holon 5885849 Israel
Other Location:
15809 Bear Creek Pkwy #320, Ste 320
Redmond, WA 98052
Fax:
+1 (425) 881-9625
How Good is Smilebox's Customer Service?
Summary of Smilebox Customer Service Calls
2.2K
TOTAL
CALLS
CALLS
00:42
AVG CALL
DURATION
DURATION
2%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Smilebox?
Payments and Charges Question:
- “Billing”
- “Fraudulent charge”
- “Did not approve charge”
Activation/ Cancellation Question:
- “Cancel subscription and get a refund”
- “To cancel my subscription”
- “Cancel subscription”
Refund Question:
- “Refund me my money”
- “Refund”
- “Didn't order this and want my money back”
Account Question:
- “Access old account”
- “Want to know if i rejoin can i get access to old account and saved creations?”
- “Account”
Request for Information Question:
- “Inquiry about my order”
- “Need help with purchase”
- “Want to know how to send invite created”
Product/ Service Question:
- “Audio not working on the invitation I created”
- “Subscription”
- I paid money and won't even work
Cards Question:
- “Credit card charge”
- “Card was charged in error”
- “Card was charged”
Staff Question:
- “Customer service”
- “I have signed up for premium service online and it's asking me to pay again!!!!!”
Website/ Application Question:
- “App not working”
- “School composite 8x10 layout”
- “Website”
Shipping and Delivery Question:
- “Delivery status”
- “Pd for premier and didn't get it”
- “Did not order this package”
Return/ Replace Question:
- “Change”
- “You are changing my bank account with 35 if only autorice 2.99 month”
- “Return”
Other Question:
- “Slideshow”
- “Can't download photos from desktop”
- “Having a lot of trouble”
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Smilebox