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Contact Smilebox Customer Service

How to Reach a Person at Smilebox

Verified Contact Information

Toll-Free Number:

  • 1-888-966-9737
Call customer service
Send Message

Customer Service:

  • 1-360-797-5269
  • 1-425-881-9475

Smilebox Emails:

Customer Service
opt-out@smilebox.com
Opt-out of Marketing Emails

Smilebox Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Smilebox Phone Number
1 (360) 797-5269
Average Calls duration
1 minute
Most Popular Smilebox Email Address
support@smilebox.com
Issue Resolution Rate
Low (2% reported full resolution)
Contact Method Distribution
97% phone, 3% email
Common Reasons for Contact
Activation/ cancellation, refund, payments and charges
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Smilebox?

Most Popular Number:

(888) 966-9737
Total calls: 35 Issue resolved: 1 Last call: Apr 8, 2026

Smilebox phone number is +18889669737. Get in touch with one of the support representatives by phone to report issues with your account access, ask questions about the subscription, get information about refunds and renewal policy, get assistance with creation management, and more. Smilebox support members are ready to help you Monday through Friday.
For more convenience, you can check out the “FAQ” section on the Smilebox website before calling the support department. If there is no article that you need, consider calling and speaking to a live customer care agent.

If you want to contact the company via email, send your message to support@smilebox.com. Alternatively, you can submit an inquiry via the contact form on the Smilebox website. Customers who don’t want to receive marketing emails can submit an opt-up request. Smilebox email for the opt-out of marketing emails is opt-out@smilebox.com.
Customers who actively use social media platforms can message the company on X, Instagram, and Facebook.

Smilebox website has a convenient online form for inquiry submission. If you want to submit a request via this form, scroll down the main page and press the “Help” button. Then, press the blue “Email Us” button at the bottom of the screen and complete the form. Once you are ready, submit your message and allow the support team some time to investigate your issue.

Smilebox customer support agents are available on weekdays during regular business hours. All requests and inquiries submitted outside these hours are usually addressed the next business day. The regular schedule may vary during major holidays, and the support services might not be available during Christmas, New Year, and other big holidays.

PissedConsumer Club

Contact Information

Smilebox Website:

Smilebox Help Center:

Corporate Office Address:

Smilebox, Inc.
1 World Trade, 77th Floor
New York, New York 10007
United States

Other Info (opening hours):

Mailing Address:

Smilebox, Inc. C/O Perion Network Ltd.

General Counsel

26 HaRokmim Street, Azrieli Center 1

Holon 5885849 Israel


Other Location:

15809 Bear Creek Pkwy #320, Ste 320

Redmond, WA 98052

More contact details

Fax:

+1 (425) 881-9625

Summary of Smilebox Customer Service Calls

2.3K TOTAL
CALLS
00:45 AVG CALL
DURATION
2% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Smilebox?

Payments and Charges Question:

  • “Z cant get in. paid for a year”
  • “Dispute charge”
  • “Billing”

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “To cancel”
  • “Cancel my subscription”

Refund Question:

  • “Refund”
  • “Refund me my money”
  • “Need refund and Need assistance”

Account Question:

  • “Need code for first time buy”
  • “Trying to retrieve my account”
  • “Subscription issues. Cancel all subscription and refund my account”

Product/ Service Question:

  • “Problem with billing”
  • “Problem with Smilebox”
  • “Technical support”

Request for Information Question:

  • “No Order confirmation email sent”
  • “Trying to add music to video need help”
  • “Can I add my own music”

Website/ Application Question:

  • “Want to try your free website?”
  • “Your website ....when will it be up and running”
  • “Can't download photos from desktop”

Cards Question:

  • “Cant open card sent”
  • “Credit card charge”
  • “Card was charged in error”

Return/ Replace Question:

  • “The plan I ordered is incorrect and the amount”
  • “Order return”
  • “Change”

Staff Question:

  • “Service was canceled but still being charged”
  • “Customer service”
  • “I have signed up for premium service online and it's asking me to pay again!!!!!”

Shipping and Delivery Question:

  • “Delivery date on item I just purchased”
  • “Delivery status”
  • “Pd for premier and didn't get it”

Other Question:

  • “Terms”
  • “Editing confusion”
  • “Supprimer compte”

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Frequently Asked Questions

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Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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