Contact Smilebox Customer Service
Smilebox Phone Numbers and Emails
Toll-Free Number:
-
(888) 966-9737
Customer Service:
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(360) 797-5269
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(425) 881-9475
Smilebox Emails:
Smilebox Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Smilebox Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Smilebox is 3607975269. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Smilebox mainly because of activation/ cancellation, refund, payments and charges.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Smilebox Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Smilebox is 3607975269. 81% of consumers used this number to address their issues and concerns.
The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 1 minute.
People call Smilebox mainly because of activation/ cancellation, refund, payments and charges.
2% of the consumers who called the company’s customer support stated that their issues were resolved.
The best email to contact Smilebox is support@smilebox.com. 97% of customers use this email address to address their issues and concerns.
Contact Information
Smilebox Website:
Smilebox Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
Smilebox, Inc. C/O Perion Network Ltd.
General Counsel
26 HaRokmim Street, Azrieli Center 1
Holon 5885849 Israel
Other Location:
15809 Bear Creek Pkwy #320, Ste 320
Redmond, WA 98052
Fax:
How Good is Smilebox's Customer Service?
Summary of Smilebox Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Smilebox?
Payments and Charges Question:
- “Billing”
- “Fraudulent charge”
- “Did not approve charge”
Activation/ Cancellation Question:
- “Cancellation/ Reimbursement $47.88”
- “Cancel subscription and get a refund”
- “Cancel subscription”
Refund Question:
- “Refund me my money”
- “Refund”
- “Need refund and Need assistance”
Account Question:
- “Access my account and update”
- “Can’t log into my account”
- “Trouble with subscription”
Product/ Service Question:
- “Problem with Smilebox”
- “Technical support”
- “Unable to access old creations”
Request for Information Question:
- “Questions about purchasing a package”
- “Trying to figure out how to import music”
- “Question on getting your product”
Cards Question:
- “Cant open card sent”
- “Credit card charge”
- “Card was charged in error”
Website/ Application Question:
- “Can't download photos from desktop”
- “Getting pissed cause cant download an”
- “Can't download slide show”
Return/ Replace Question:
- “Order return”
- “Change”
- “You are changing my bank account with 35 if only autorice 2.99 month”
Staff Question:
- “Customer service”
- “I have signed up for premium service online and it's asking me to pay again!!!!!”
Shipping and Delivery Question:
- “Delivery status”
- “Pd for premier and didn't get it”
- “Did not order this package”
Other Question:
- “Old email no longer valid”
- “Flip landscaped”
- “Can't find my creations”
Compare Smilebox Customer Service To
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