Smilebox - Lost EVERY one of my creations
I have a paid account. I had 6 creations of past and future invitations.
These creations take time to create, and alot of time if you are being really creative... it does not matter to Smilebox. All have been deleted or lost. Smilebox has not responded to 3 different requests for information from me.
Customer service...ZERO.
I even recreated my latest creation, and that was deleted.
I'll be getting a refund and finding a more reliable and better yet, more responsive online invitation service. This is the worst experience, and the most time wasted on an online invitation service EVER.
Reason of review: Poor customer service.
Preferred solution: Find my creations and respond to my inquiries.
Smilebox Cons: Customer service is zero.
Location: Trenton, New Jersey
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