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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Value for money

Was not what I was looking for. When I was looking for a card making company the examples looked promising.

Their instructions however were not easily understandable/useable. I was unable to get any customer service help with the use and directions on how to use the program. The 7 day free promotion was a laugh. I was unable to even get past the profile page.

They sent for payment on my debit card before the 7 days were over. Now I can not even use the program or get ahold of anyone to cancel my program or for a refund . All I'm able to get is the login page and the items that go with it, like projects done, profile page and their was a third one but I don't remember it. I was luck, just to get this program.

Any help would be appreciated.

Thank you. Mary Anderson

Product or Service Mentioned: Smilebox Membership.

Reason of review: Return, Exchange or Cancellation Policy.

Monetary Loss: $49.

Preferred solution: Full refund.

I didn't like: Payment with out notification.

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