filters
state:
Show
city:
Show
product:
Show
I entered my card details, planning on using the free trial and then possibly just paying for one month's subscription as I was planning an event and needed to make just two invitations. After the seven day trial, without warning the site had subscribed me to the...
Read more
1.5
I liked
  • Decline to comment
I didn't like
  • Hiding behind legal small print
  • Smilebox has no contact phone number
  • Business practices
#1264001
I signed up for a 7 day free trial for Smilebox to create a slideshow for Mothers day. I was not pleased with the functionality of the program, so I requested that they cancel my free trail. I contacted them on the 6th day of the free trail to cancel, in order to avoid...
Read more
#1258243
Like the rest of the reviews. You will be charged and it's a headache to get your money back. I took my loss because they are not worth it!!! You can do more in Microsoft Power Point but I still got charged and it's a lot more when you convert it into my $. I'm kicking...
Read more
1.0
#1255984
Show

Smilebox - Want to cancel was charged $51.00

Was charged $51.00 for nothing. I did not use their service and want my money back!
#1236741
New update added my husband they said he upgraded we didn’t use services asked for money back they won’t work with us tried to quit all memberships with them help page directed me to page all options were not on credit card info not there to erase hope has been removed...
Read more
1.0
I didn't like
  • Charged without notification
  • Customer service
#1225185
Smilebox - Bad Billing Experience
They don't notify you when your account is coming up for renewal and charge your credit card without authorization. Who remembers this stuff - Smilebox should be doing it as good customer service, so that if a person doesn't want the product for another year they have...
Read more
#1213564
You can’t do much at all on this site if you’re not a paying member so I signed up for the free 7 day trial and gave my paypal payment info to really try it out. Well...it just wasn’t what I was looking for and proceeded to spend the next 7 days trying to cancel my...
Read more
Anonymous
Smilebox

It is in our policy to refund if requested in a timely manner, so we would definitely do this. Some customers set up several accounts and are unable to remember which email ad...

Anonymous
Jenn

This just happened to me too. Sent an email. I will contact Better Business Bureau if nothing is done. Grrr! Same with me,....no account to be found, but they found my money!!

1.3
#1178224
Smilebox RIPP OFF - product not usable - shows only after purchase - no money back -
Smilebox RIPP OFF - product not usable - shows only after purchase - no money back -
I must WARN all of you that intend to use this product for an external slideshow, it is unusable. It is RIPP OFF. Sadly this shows only after you purchased it. 50 € for a program I can't use. - The slideshow exports on a CD it is not usable on a stick. If you need it...
Read more
1.4
#1174554
Yes, I tried and they created an easy root to my Pay Pal account, but wouldn't accept password to my SmileBox account. This was my first big scam, and I am really poor. The nearly $50 they want to charge is nearly 10% of what I have to spend .If they don't let me out...
Read more
#1161494
I heard it was free but not. I can't get back into the website using my email address ("not registered" even my password is no good) so I can't stop you from charging my credit card after the 7-days free trial period. I asked for help but have not heard back from you...
Read more
1.0
I didn't like
  • No able to access using my email address
#1155158