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Smilebox - Please advise what reference 990507 refers to?

It's for $47.88 us and we do not recall any goods from you? Please re reply to aberkers@fairviews.co.nz Thanks
#1071753
Over a year ago I signed up with Smilebox for work. When the subscription was about to expire and I said I did not want to renew as I was no longer at the company. they contacted Pay-pal and charged the card on pay-pal not the card I had given them originally. The...
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Anonymous
Helen Dorsey

I had to contact my bank and they told me it was set up for recurring charges. I put a block on them through my bank. It is sad this so called company isn't reputable.

2.1
I liked
  • Loved the product when it worked
  • Variety of designs
I didn't like
  • No way to contact company
  • Charged without notification
  • Customer service is zero
#1053149
My daughters somehow signed up for Smilebox years ago, and it's been a recurring battle because they charge you $6.99 a month whether you actually use their service or not. I called and emailed the company, and tried to convince them that I had cancelled (in 2015) and...
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2.5
#1051039
I Signed up for the trial. And as I tried to login to cancel it before I was charged, it wouldn't let me login it said that my email was invalid. Soon as the money was taken out of my account I was then able to login. Please do not use this service. It's not worth the...
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1.0
#1049768
I signed up for the free trial period of smilebox. When the free trial period was over, i immediately got charged with a year membership of $48 the next day. I did not receive ant notification about my trial period ending! I immediately canceled my membership and...
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1.2
I didn't like
  • Trapping customers
  • Aggresive sales
  • Insufficient product information
#1035653
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Smilebox Membership Free Trial Review

Cancelled services before 7 days and they are refusing to return my money that they fraudulently took out of my account! They are liars and scammers!
1.0
Details
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1034288
My experience was the same as others here. I only had the trial membership and for many years didn't notice I was being billed for a full membership. I caught it as it happened this year and they still will not issue any refund. You should never have a recurring charge...
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1.0
I didn't like
  • Billing policy
  • Charges without notice
#1032955
I signed up for the free three month trial and I just got billed today, one week later. That's $50 that I don't know if I can get back. I was under the impression that AFTER three months they would bill you and their Q&A forum says all payments are non-refundable. I am...
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Smilebox
Smilebox
Smilebox Verified Representative

Hello, Smilebox offer a 7 Day Free Trial, during this time you can test out the product and cancel anytime in this period and you will not be billed for the membership. The 7 ...

Anonymous
Anonymous

they took 45 dollars out of my account after 4 days of the 7 day free trial !!! i need my money back !!

#1030307
This is a TOTAL SCAM. DO NOT SIGNUP for this. A Smilebox charged came up on my BOA statement for $47.88, and I have never received a receipt, and email, notification I was signed up, or a notification they would be charging me. You call and get a voicemail every time...
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#1021537

My wife used this service for her fathers funeral notices. She didn't notice the auto-renewal comments and doesn't recall anything about a $47.66 renewal charge on the anniversary of her fathers departure. We received no notice of a pending renewal. On the anniversay...
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I didn't like
  • Illegal charges without my permission
#1018540