Product: Smilebox Account Clear all filters (15 of 15 reviews match)
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To begin, this site misrepresented how/what I would be charged.I was using to create a memorial for a loved one in a time of grief, so I decided it wasn't worth the $50 to bother trying to get it back, and maybe at some point I'd try using it for something else. Fast...
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Product
Smilebox Account
#943095
Mu 5th request for support. My new email address is marthahackney57@gmail.com my OLD email address was marthahackney@cableone.net I need that changed and I need to talk to someone. I can not send my creations anymore. I have had this program for 8 years and have been...
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Anonymous
Anonymous

Please help me!!!!!

2.0
Smilebox Kiowa County, Oklahoma
Product
Smilebox Account
I liked
  • I liked it for 7 years
I didn't like
  • Customer service is zero
#921058
I had happily used SB's slideshows for years as xmas greetings, and more. It was the perfect solution to saving trees and postage and created a one of a kind memorable way to say hello to friends I only contact once a year. I have not been able to access my account...
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1.0
Product
Smilebox Account
I didn't like
  • Unable to access services and no customer service access
#918016

Smilebox Account Review

#954687
I stupidly should've read these reviews because they screwed me also and took money out of my account. So much for a free trial! That you can't even call to cancel because there isn't a phone number ANYWHERE TO BE FOUND!!
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Smilebox Account Review

#795096
1.0
Details
Considered trying the software only for them to chsrge my account 50 and wont fix the issue. Stay away!
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website

Smilebox Account Review

#689444
I am billed monthly and when i loginy account it says there, "you are not the member of club smilebox" you are using basic and not paying monthly/yearly.. What the *** they are getting my money for long time and telling me i am not a member... The ***...
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Smilebox Account Review

#650174
First of all I was trying this service and when I get the slide show them I was trying to do changes and add amoe words on my slide show and I can not even sign in on my account I want my $47.88 dollars they took from my debit card please? Maricela H. 909-573-8548.
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Effective July 28 when I tried to log into my Smilebox, which I have paid $50 membership fee fo. I continually got a message error that said to follow instructions for error message #7759. I followed these instructions and I still cannot get my Smilebox to work. What...
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Product
Smilebox Account
#890477
Then I was charged $70 AUD, then I couldn't reload Smilebox to make Thank you designs. It kept requesting an Adobe Flash Player update, even though my computer has the latest version. Helpdesk responded to my request for help. Straightforward but long list of links...
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1.6
Smilebox Concord, New South Wales
Product
Smilebox Account
I liked
  • Variety of designs
I didn't like
  • Charges with out notice
  • Service accesibility dropout after having been charged
#857075
I can't believe they operate this way. I had no idea you were charging my EX-husband every year $50 after I was happy to sign up for one year to do a huge loving DVD tribute to my dying father a few years ago. Shame on them and them tactics. I was in advertising and...
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Anonymous
Anonymous

Add me to the list of people scammed by Smilebox and their auto renewal with no notification. I'm surprised this is still legal. Do not ever use this service.

2.0
Product
Smilebox Account
#801281
I used smile box to make a slide show for our preschool. Everything I used on smile box was free except for one song that I decided to purchase from their website for $1.29. I never subscribed to anything or signed up for anything. A few weeks later a had a $47.00...
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1.0
Smilebox Wetaskiwin, Alberta
Product
Smilebox Account
#753263
I'm Having The Same Issues, This Web Site, Took 48.00 Out Of My Account, Without My Permission, There Is No Way, I Can Reach This Company To Get My Money Refunded. Can Anyone Please Give Me Any Advice, How I Could Get My Money Refunded .......Ty...,
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Anonymous
Anonymous

My family, friends, and I have enjoyed SmileBox productions for several years now. Great program with lots of features The one thing I would like to see is a feature that wo...

Product
Smilebox Account
#674624
I tried Smilebox for less than the trial period - 5 days. I sent an email canceling the account, that they claimed they did not receive. They proceeded to charge my account. I contacted them as soon as the charge was sent to my email, (only 2 days after the end of the...
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Product
Smilebox Account
I didn't like
  • Charged without notification
  • Customer service
#644975
First of all they no longer have a number you can contact them with directly. You have to email them and there is no guarantee that they will respond. I was living abroad and before I left I cancelled this service. But they continued to charge my account for the last...
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Product
Smilebox Account
#485963