Product: Smilebox Application Software Free Trial Clear all filters (0 of 4 reviews match)
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I signed up for a 7 day free trial for Smilebox to create a slideshow for Mothers day. I was not pleased with the functionality of the program, so I requested that they cancel my free trail. I contacted them on the 6th day of the free trail to cancel, in order to avoid...
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Smilebox Application Software Free Trial
#1258243
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Smilebox - Disappoint from the get go!

I heard it was free but not. I can't get back into the website using my email address ("not registered" even my password is no good) so I can't stop you from charging my credit card after the 7-days free trial period. I asked for help but have not heard back from you due to the holidays. Which by then 4-days of the 7-days free trial will be over. Is there more than one website and the one I accessed is a SCAM? {{Redacted}}
1.0
Details
Billing Practices
Customer service
Website
Product
Smilebox Application Software Free Trial
I didn't like
  • No able to access using my email address
#1155158
I been trying for 5 days and counting to cancel the subscription. I received 1 email requesting additional information which I provided. I keep emailing every day and no response. I needed a dvd for a memorial service. This product doesn't work with FireFox. Had issues...
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Anonymous
keldan

I have the same problem. Impossible to cancel. They charge my card every year.

2.2
Product
Smilebox Application Software Free Trial
I liked
  • Dvd
  • Loved the product when it worked
I didn't like
  • Customer service and billing practices
  • Customer service is zero
#1151389
You will get billed on both your Pay Pal Account AND your Credit Card for a whoppping $230! I am in dispute through my credit card company for this predatory practice! Stay AWAY! You will be one more very unhappy consumers! You will be unable to access your billing...
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Smilebox
Smilebox
Smilebox Verified Representative

Hello, Smilebox offers only two types of membership subscription; annual for $47.88 and monthly for $6.99. We can be contacted easily by emailing support@smilebox.com and are ...

1.0
Product
Smilebox Application Software Free Trial
I liked
  • Loved the product when it worked
  • Very little
I didn't like
  • Charges with out notice
  • Money being taken and the amount
  • Customer service
#1084928