Product: Smilebox Free Trial Clear all filters (38 of 38 reviews match)
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I Signed up for the trial.And as I tried to login to cancel it before I was charged, it wouldn't let me login it said that my email was invalid. Soon as the money was taken out of my account I was then able to login. Please do not use this service. It's not worth the...
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1.0
Product
Smilebox Free Trial
#1049768
I signed up for the free trial period of smilebox. When the free trial period was over, i immediately got charged with a year membership of $48 the next day. I did not receive ant notification about my trial period ending! I immediately canceled my membership and...
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1.2
Product
Smilebox Free Trial
I didn't like
  • Trapping customers
  • Insufficient product information
  • Aggresive sales
#1035653
I signed up for the free three month trial and I just got billed today, one week later.That's $50 that I don't know if I can get back. I was under the impression that AFTER three months they would bill you and their Q&A forum says all payments are non-refundable. I am...
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Smilebox
Smilebox
Smilebox Verified Representative

Hello, Smilebox offer a 7 Day Free Trial, during this time you can test out the product and cancel anytime in this period and you will not be billed for the membership. The 7 ...

Anonymous
Anonymous

they took 45 dollars out of my account after 4 days of the 7 day free trial !!! i need my money back !!

Product
Smilebox Free Trial
#1030307

Smilebox Free Trial Review

#873136
They suppose to charge only $3 something for the try out time they charged me $47 without any notification. Also looking for the phone number to call and cancel I couldn't find any. I couldn't use the file I created worked ok in their website when I copied to a memory stick to play it on my tv didn't work.
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Smilebox Free Trial Review

#786300
1.0
Details
This company is fraud! They mislead on their web that it's free and charged my card $48.99 My bank reversed it and Smilebox reversed my credit back! Their product did not work I got to nowhere with attempt to reach anyone to help me. After November charged my card they got it back with a lie that it was legit charge!!!!
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Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
Staff
Website

Smilebox Free Trial Review

#753205
Horrible company! Used free trial and got a 50 dollar bill with drawn from my account. I emailed them with a complaint and cancelled everything! A year later they take another 70 dollars from my account! These people are thiefs!
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Smilebox Free Trial Review

#706648
1.0
Details
Just also discovered that they sniped $47.88 from my account without any notification. I have never used the service, I must have signed up for the free trial. I hate deceptive and unethical businesses. I am trying to get my money back....
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Billing Practices
Exchange, Refund and Cancellation Policy
” Since Smilebox doesn’t offer 24/7 customer service, then they shouldn’t count weekends and holidays towards the trial period. What a double standard! 17 calendar days later or 9 business days, however you want to count it, I’m still fighting them to get back my...
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1.0
Product
Smilebox Free Trial
I didn't like
  • Slow customer service
  • Lack of responsiveness
  • Insufficient product information
#988050
I did the initial 7 day free trial thinking that if it was really that great it would be worth it to keep.I wasn't even able to use it at all to create a bridal shower invitation. I couldn't even log in. I didn't receive a confirmation email. It cut out while i was...
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1.0
Product
Smilebox Free Trial
#899358
Buyer beware!!I tried the so-called FREE trial period but had to use my VISA to open the account. I've been charged a total $143.64 USD. I've tried cancelling my account a few times and sending emails to customer service requesting a refund but to no avail. I have...
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Smilebox White Rock, British Columbia
Product
Smilebox Free Trial
I didn't like
  • Credit card charge with no notification
  • Annual renewal without notification or authorization
  • Very unclear information
#861594
and according to Paypal, there is nothing I can do b/c they sucked me in with their "free" BS! Never ever ever use Smilebox. Their program sucks and they are crooks!!!! Review after review of them being crooks, it does appear that someone could shut them down but I...
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Anonymous
Anonymous

Omg wish I read this too, they haven't responded, gotta change my bank card

1.0
Product
Smilebox Free Trial
I didn't like
  • No phone number available to contact company
  • Customer service is zero
  • Taking advantage of honest customers
#857876

Unfortunately smilebox is unusable for party invitations for 2 reasons: 1. you are not able to address the invitations to specific names - even though it provides the names 2. it has a terrible feature I could not work out how to turn off, it makes public who has been...
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2.0
Product
Smilebox Free Trial
#856536
JUST LIKE EVERY OTHER SCAMMER, smilebox OFFERS NO PHONE CONTACT, NO WEEKEND CONTACT (WHEN MOST OF US WHO WORK FOR A LIVING REVIEW OUR BANK STATEMENTS). No wonder they freely offer easy trials. HOW ARE THEY STILL IN BUSINESS??? Why are the owners and executives of...
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Anonymous
Anonymous

Hope they get sued they just took my money they don't respond

2.6
Product
Smilebox Free Trial
I liked
  • Quality of product
  • Shipping expedition
I didn't like
  • Billing practices
  • Taking advantage of honest customers
  • Hiding behind legal small print
#855984
Hello all this is an awesome programme and yes you can try the free trail.does ask for a credit card but if you actually read the terms and conditions it says you have to cancel your membership to not get charged on your credit card.... 4 simple steps click the link...
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4.6
Product
Smilebox Free Trial
#852602