Product: Smilebox Free Trial Clear all filters (0 of 41 reviews match)
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You can’t do much at all on this site if you’re not a paying member so I signed up for the free 7 day trial and gave my paypal payment info to really try it out.Well...it just wasn’t what I was looking for and proceeded to spend the next 7 days trying to cancel my...
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Anonymous
Smilebox

It is in our policy to refund if requested in a timely manner, so we would definitely do this. Some customers set up several accounts and are unable to remember which email ad...

Anonymous
Jenn

This just happened to me too. Sent an email. I will contact Better Business Bureau if nothing is done. Grrr! Same with me,....no account to be found, but they found my money!!

1.3
Product
Smilebox Free Trial
#1178224

Billed me when I cancelled my free subscription. Do not appreciate this. Now I've had to open a dispute. Clearly best not to use this company. Very frustrating to think one is using a free service and then be charged so much money. $47.88 USD. Unbelievable. This...
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Product
Smilebox Free Trial
#1154558
I Signed up for the trial.And as I tried to login to cancel it before I was charged, it wouldn't let me login it said that my email was invalid. Soon as the money was taken out of my account I was then able to login. Please do not use this service. It's not worth the...
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1.0
Product
Smilebox Free Trial
#1049768
I signed up for the free trial period of smilebox. When the free trial period was over, i immediately got charged with a year membership of $48 the next day. I did not receive ant notification about my trial period ending! I immediately canceled my membership and...
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1.2
Product
Smilebox Free Trial
I didn't like
  • Trapping customers
  • Insufficient product information
  • Aggresive sales
#1035653
I signed up for the free three month trial and I just got billed today, one week later.That's $50 that I don't know if I can get back. I was under the impression that AFTER three months they would bill you and their Q&A forum says all payments are non-refundable. I am...
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Smilebox
Smilebox
Smilebox Verified Representative

Hello, Smilebox offer a 7 Day Free Trial, during this time you can test out the product and cancel anytime in this period and you will not be billed for the membership. The 7 ...

Anonymous
Anonymous

they took 45 dollars out of my account after 4 days of the 7 day free trial !!! i need my money back !!

Product
Smilebox Free Trial
#1030307
” Since Smilebox doesn’t offer 24/7 customer service, then they shouldn’t count weekends and holidays towards the trial period. What a double standard! 17 calendar days later or 9 business days, however you want to count it, I’m still fighting them to get back my...
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1.0
Product
Smilebox Free Trial
I didn't like
  • Insufficient product information
  • Slow customer service
  • Lack of responsiveness
#988050
SMILEBOX HAS ME FROWNING - TOTAL SCAM I am very upset and disappointed at this company. I only wanted the 7 day trial, I should have not had to give a cc but I did in good faith that I would not be charged. I cancelled the subscription within the 7 days but still got...
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Product
Smilebox Free Trial
#962764
I did the initial 7 day free trial thinking that if it was really that great it would be worth it to keep.I wasn't even able to use it at all to create a bridal shower invitation. I couldn't even log in. I didn't receive a confirmation email. It cut out while i was...
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1.0
Product
Smilebox Free Trial
#899358
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Smilebox Free Trial Review

They suppose to charge only $3 something for the try out time they charged me $47 without any notification. Also looking for the phone number to call and cancel I couldn't find any. I couldn't use the file I created worked ok in their website when I copied to a memory stick to play it on my tv didn't work.
Stanford, California
Product
Smilebox Free Trial
#873136
Buyer beware!!I tried the so-called FREE trial period but had to use my VISA to open the account. I've been charged a total $143.64 USD. I've tried cancelling my account a few times and sending emails to customer service requesting a refund but to no avail. I have...
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White Rock, British Columbia
Product
Smilebox Free Trial
I didn't like
  • Service accesibility dropout after having been charged
  • Terms of service
  • Very unclear information
#861594