Product: Smilebox Website Clear all filters (5 of 5 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I respond "As I've said, these instructions don't help...what do I do now?" She sends the same generic instructions and we go around and around. There is NO SERVICE! Does anyone know of another "on line" site like Smilebox that I could subscribe to? Think I'll give...
Read more
5.0
Product
Smilebox Website
I liked
  • Creating personal slide shows with backing music
#986762

I have made six requests to Smilebox for help with the fact it no longer works on my computer after 6 years, and they have refused to address the issue. There are no humans to talk to, call you back or help with customer service. My only conclusion is that they are now...
Read more
1.2
Product
Smilebox Website
I didn't like
  • Poor customer service
#982698
Smilebox - Poor customer service with connectivity problems
Smilebox - Poor customer service with connectivity problems
Smilebox - Poor customer service with connectivity problems
Cannot connect to Smilebox suddenly after a 6 year membership. They have no one to help you and you are at the mercy of communicating with them only online. They are very delayed in their responses to you if they even respond at all. I have repeated many times their...
Read more
Anonymous
Anonymous

Same issue been a customer since 2012 paid all year long just for my one card each xmas. WTH?? I want my money back for this year and why is there no customer service?

Product
Smilebox Website
I liked
  • Creating personal slide shows with backing music
I didn't like
  • Poor customer service
#957870

This website is completely user UNfriendly.I am more than frustrated. I wouldn't recommend this program. It doesn't automatically save your work, I can't seem to find my work that was saved and while working on a project the site malfunctioned and lost everything I was...
Read more
Product
Smilebox Website
#956957
I uploaded many photo's to create a video of my little girl.I proceeded to add my own music but was continuously told the site was updating and to save the work i'd done, which I did. I signed in to my account numerous times but was told my password was incorrect. I...
Read more
1.0
Smilebox Red Bay, Alabama
Product
Smilebox Website
I didn't like
  • Website
#948576