(4 of 150 reviews match)
They don't notify you when your account is coming up for renewal and charge your credit card without authorization. Who remembers this stuff - Smilebox should be doing it as good customer service, so that if a person doesn't want the product for another year they have...Read more
I signed up with Smilebox about 04/11/17, I was unable to use the program as my content that was just a 4 pictures would not fit in the box, Smilebox has very little information on how to do, soon I became frustrated and decided it wasn't worth it, so I cancelled the...Read more
My wife used this service for her fathers funeral notices. She didn't notice the auto-renewal comments and doesn't recall anything about a $47.66 renewal charge on the anniversary of her fathers departure. We received no notice of a pending renewal. On the anniversay...Read more
I didn't like
- Illegal charges without my permission
Smilebox continues criminal behavior when they take a single transactional event and towards the products they offer and turn into a subscription that you can't cancel with your credit card company. Capital One has credited my account for 12 months but continues to...Read more
Do you have something to say about Smilebox? What happened? What can we help you with?